Shipping policy

Shipping

 

Western Road uses Australia Post for all domestic postage requirements.​

​​

​

Postage and Handling​

​

Our postage and handling prices are set at a flat rate of $12.00 to cover our costs (postage, packaging materials and labour).

​

Western Road recommends Signature on Delivery for any orders greater than $100.00.

All product prices displayed are exclusive of delivery charges.

​​

​

Estimated Delivery Times

​

Our normal processing time for in stock orders is 48 hours from receipt of payment (excluding Weekends and Public Holidays).

For packages with a delivery address within Australia you can expect delivery within 3 to 7 working days of order payment depending on delivery location.

A Customer Service representative will contact you by phone should any item(s) ordered be unavailable.

While we do everything we can to ensure your parcel is delivered in a timely manner, occasionally some delays may occur from Australia Post that we have no control over.

​​

​

International Post

​

For our New Zealand Norfolk Island customers we offer the following postal options;

·        Australia Post Standard Air Mail

​​

​

Bulk Orders

​

Please contact us at western.road@outlook.com

​​

​

Prefer not to Order over the Internet?

​

If you prefer not to place your order online please contact us;

Western Road

ABN: 742 194 480 52

Address: 3/35 Front Street, Mossman, Queensland, Australia 4873

Phone: 07 4098 1600

​

We endeavour to return most calls the same day and all calls within 24 hours, 7 days a week.